{"id":14,"date":"2018-05-29T11:13:24","date_gmt":"2018-05-29T11:13:24","guid":{"rendered":"http:\/\/xtratheme.com\/default\/?page_id=14"},"modified":"2020-03-09T11:35:57","modified_gmt":"2020-03-09T12:35:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/mtroyal.com.tr\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1497126171788{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-8&#8243; css=&#8221;.vc_custom_1516136899580{padding-right: 20px !important;}&#8221;]<div class=\"cz_gap clr  hide_on_tablet hide_on_mobile\" style=\"height: 70px\"><\/div><div class=\"cz_gap show_on_tablet clr \" style=\"height: 0px\"><\/div><div id=\"cz_29500\" class=\"cz_29500 cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_shape shape_square cz_shape_1\"><\/div><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p><span style=\"color: #666666; font-size: 22px;\">FEEL FREE TO ASK US<br \/>\n<\/span><\/p>\n<h2>FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 30px\"><\/div><div id=\"cz_99067\" class=\"cz_99067 cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-084-creative\"><\/i><div class=\"cz_wpe_content\"><h4><span style=\"font-size: 30px;\">GENERAL QUESTIONS<\/span><\/h4>\n<p><span style=\"color: #666666;\">Frequently asked questions<\/span><\/p>\n<\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 30px\"><\/div><div id=\"cz_76722\" data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_76722 cz_acc clr cz_acc_first_open\"><div><div id=\"\"><span class=\"cz_acc_child\"><div>How is MT-Royal's fee percentage calculated?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]The percentage of the company fees varies based on Proforma amount. But in any case, MT- Royal&#8217;s fee is much lower than any other company. Please contact us for more information.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>What are the conditions for granting representation from MT-Royal?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]MT-Royal Company, in accordance to the capabilities of the representative and after the necessary examinations, is ready to grant the applicant country the representation of the company.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>What are the terms of payment for Proforma?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]Proforma payment varies due to the requested good. But most of the time it is paid upon customer request.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>What are the terms of cooperation with MT-Royal?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]Terms of cooperation with MT Royal can be achieved through two ways.<br \/>\nEven you are a seller or buyer of goods, in both cases you can send us your request from order registration section. The relevant experts will review your request and respond as soon as possible.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>In what areas is MT-Royal Company investing?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]MT-Royal Company invests to protect the benefits of the company and its customers in areas that are at the discretion of the company. Please contact us to submit your proposed projects.[\/vc_column_text]<\/div><\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 30px\"><\/div><div id=\"cz_49123\" class=\"cz_49123 cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-084-creative\"><\/i><div class=\"cz_wpe_content\"><h4><span style=\"font-size: 30px;\">TECHNICAL QUESTIONS<\/span><\/h4>\n<p><span style=\"color: #666666;\">Frequently asked questions<\/span><\/p>\n<\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 30px\"><\/div><div id=\"cz_76722\" data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_76722 cz_acc clr cz_acc_first_open\"><div><div id=\"\"><span class=\"cz_acc_child\"><div>How does MT-Royal Company guarantee the quality of custom-made goods?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]The most important priority of MT-Royal Company is to supply custom-made goods from internationally accredited companies and brands. In the meantime, to satisfy our customers&#8217; expectations, all purchases of the company are accompanied by an SGS warranty.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>Is our requested item delivered to the desired location?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]Yes. The company delivers the customer&#8217;s requested goods to the buyer based on their agreement anywhere in the world.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>How long is the delivery time of the goods?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]The delivery time depends on the type of goods and the delivery destination. All information will be provided to the customer upon the request.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>Does MT-Royal Company also do customs duties and goods clearance?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]MT-Royal Company provides custom clearance to customers to facilitate the import and export of all items.[\/vc_column_text]<\/div><\/div><div id=\"\"><span class=\"cz_acc_child\"><div>What is the best commodity for import and export in the MT-Royal Company's point of view?<\/div><\/span><div class=\"cz_acc_child_content clr\">[vc_column_text]If you are thinking of making a high profitable merchandise for your business, the MT-Royal Trading Company is ready to grant you the best offers.[\/vc_column_text]<\/div><\/div><\/div><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-4&#8243; css=&#8221;.vc_custom_1531391399212{padding-right: 20px !important;padding-left: 20px !important;}&#8221;]<div class=\"cz_gap clr  hide_on_mobile\" style=\"height: 0px\"><\/div><div class=\"cz_gap show_on_mobile clr\" style=\"height: 50px\"><\/div><div id=\"cz_52287\" class=\"cz_52287 cz_image clr cz_image_no_fx center_on_mobile\"><div class=\"cz_svg_bg\" ><div class=\"cz_image_in\" data-tilt><div class=\"cz_main_image\"><img decoding=\"async\" width=\"385\" height=\"530\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;385&#39;%20height=&#39;530&#39;%20viewBox%3D&#39;0%200%20385%20530&#39;%2F%3E\" data-czlz data-src=\"https:\/\/mtroyal.com.tr\/en\/wp-content\/uploads\/2020\/02\/mtroyal-company-3.jpg\" class=\"attachment-full\" alt=\"\" title=\"mtroyal company (3)\" data-srcset=\"https:\/\/mtroyal.com.tr\/en\/wp-content\/uploads\/2020\/02\/mtroyal-company-3.jpg 385w, https:\/\/mtroyal.com.tr\/en\/wp-content\/uploads\/2020\/02\/mtroyal-company-3-218x300.jpg 218w\" data-sizes=\"(max-width: 385px) 100vw, 385px\" \/><\/div><\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 130px\"><\/div><div id=\"cz_98805\" class=\"cz_98805 cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-008-chat-2\"><\/i><div class=\"cz_wpe_content\"><h4><span style=\"font-size: 30px;\">Ask Us<\/span><\/h4>\n<p><span style=\"color: #666666;\">Quick contact form<\/span><\/p>\n<\/div><\/div><\/div><div id=\"cz_102664\" class=\"cz_102664 cz_cf7 clr\"><div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3045-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3045\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/14#wpcf7-f3045-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3045\" \/><input 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value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" 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<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Frequently Asked Questions - MT ROYAL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mtroyal.com.tr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - MT ROYAL\" \/>\n<meta property=\"og:description\" content=\"[vc_row 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